It didn't take long for some friends to point out that I didn't dedicate my first guidebook to someone! So, let me take this time to dedicate the entire series of Guidebooks to first, my loving wife and best friend, Lisa; my girls, Ruth, Rachel, Brittany and Megan; and to all my supporters who keep asking for more Osterlind material.

Finally, please join me in thanking my good friend, Jim Sisti, who is responsible for my affiliation with L&L Publishing and all that has followed.

Friendly Persuasion

Friendly Persuasion

To do this successfully you need to build a clear path of action by using tools if necessary. These tools would be facts, evidence and stories which you know they can relate to. Plus you always want to have their best interests at heart, in other words, you know what is good for them

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